Let’s get right to the point; good people are not just
crucial to a business, they are the business!
Finding them, managing them, inspiring them and then holding
on to them is one of the most important challenges a business leader faces, and
your success and growth of your business.
What is a company but a collection of people? Take an
airline – the aircraft it flies are pretty much the same as its rival’s. The
interiors are usually much of muchness and there is often only a slight
difference in the entertainment and food. What sets one airline apart from its
peers is its people (aka cabin crew) and their attitude towards their
passengers. Few airline crews are smiling, cheerful and pleased to help, which
leaves passengers wanting to fly with them again. On the contrary there are
airline where crew members are rude.
People are your key asset. On the front lines of business,
managers and other budding Entrepreneur, a true sense of pride in the business
makes all the difference.
Even the best people need great leadership. A good leader
must know the team, its strengths and weakness; socialising and listening to
the team face to face is the key. One of the most common reason people leave a
job is because they were not listened to. Its rarely just about money, more
often about frustration.
Like a proverbial bad apple, a bad leader can destroy a
business very quickly. In small business this is easily apparent. Trust is the
key facet of any business, but how you deal with being let down once can also
contribute to success. Are you willing to give people a second chance? We all
slip up at some stage in our careers.
But people are lifeblood of any company, we need to understand it.
No comments:
Post a Comment